FAQ

All shipments are sent via USPS.

Shipment times are 2 business days in transit typical for Romanian destinations, 7 business days to Europe, 2-4 weeks other international destinations.

Please note that you are responsible for any import duties, taxes, or fees that your country charges.

Please see the User Guide for instructions that will take you through the process.

Yes. Please see Appendix E in the User Guide that provides instructions as well as a video
on how to do this. We have, however, seen that Macs before 2011 might not boot to USB.

No. Boost-PC runs from the USB and does not touch or modify the existing files in any way.

Yes. The hard drive can be accessed from the old computer from Boost-PC , making all of those files available if you choose. For detailed instructions and how-to videos on accessing these files, please see the File Manager section of the User Guide.

Yes! Boost-PC runs from the USB drive, so your computer doesn’t even need a hard drive to work like new using Xtra-PC.

No. Photos, music, DVDs, document creation and editing can all be done without an internet connection. However, an internet connection is highly recommended for the initial
set-up.

Boost16 has 16GB of storage. Boost32 has 32GB of storage. More than enough for storing photos, files, music, movies. This is the same amount of storage as most Chromebooks. Boost Pro has 64 GB of storage for most any need.

Yes. Boost-PC runs from the USB drive, so it can be used with computers that have viruses, or even those that are missing a hard drive.

No, but most of those programs have online equivalents that are easy to use, with capabilities that are just like Windows programs. For example, while Microsoft Office will not run on Boost-PC, Boost-PC comes with LibreOffice which has all the equivalent programs that Microsoft Office has.

Yes, we designed Boost-PC to allow users to easily add programs.

There are a number of wireless mice and keyboards that use a USB dongle or USB receiver that work well with Boost-PC. To use these, simply insert into the USB port, and your mouse or keyboard will be detected immediately, with no configuration needed.

Yes. Full instructions for this are provided in the Boost-PC user guide.

Yes. See the Bluetooth Manager section of the User Guide for full instructions and a how-to video.

Boost-PC can run on a wide variety of desktop, netbook, and laptop computers.

Boost-PC runs on most computers that are twelve years old or newer. Better performance will be seen on computers that are newer. For additional information on hardware requirements, please see the Hardware Requirements in the User Guide.

Yes. You can use Boost-PC without a wireless connection for applications such as watching DVDs, playing music CDs and MP3s, viewing photos, using OpenOffice, and more. However, if you want to access the internet using your laptop, you can use a wired network connection if it’s available. Or you can buy a USB wireless adapter that simply plugs into the USB port on your laptop.

Even without an internet connection, Windows often becomes slower and slower over time, resulting in very long boot times and causing programs to load and run slowly. And even if your Windows computer isn’t connected to the internet now, most likely it was at some point, causing it to be exposed to malware and viruses that could dramatically compromise your computer’s performance. Also, the Boost-PC operating system is specifically designed to
run efficiently on outdated hardware and requires far fewer computer resources than Windows XP or Windows 7, resulting in Boost-PC booting and running much faster than your Windows system.

There are many factors that go into performance, so comparisons are difficult. If your old computer had malware, bloatware or viruses, you should see a marked improvement in performance.

We have done extensive testing of USB memory devices and have selected the ones we use to optimize performance. Your performance will vary depending on your configuration of memory, processor, video card, bus speed, etc. Sometimes the USB might seem slower than running from a hard drive, particularly in intensive disk type operations. But other times after items have been “cached” into memory, you will see better performance.

Yes- unopened Boost-PC products can be returned for a full refund (less original shipping charges) within 30 days of ship date. Defective products can be returned for a full refund (less original shipping charges) within 30 days of ship date.